Usual feedback practices

The experience of receiving rapid-fire feedback:

• Becoming overwhelmed and defensive
• It’s hard not to take it personally
• We feel judged
• We cannot always use the advice

Artificiality and thinking

• Create space for thinking by cutting the automatic response mechanism
• Make it impersonal: separate emotion from thinking
• Produce a great variety of insights and proposals
• From artificial and ritualistic formats to new forms of fluid interaction